Effective Date: 16/04/2025
At ClearWater Industrial Resources & Specialty Chemicals, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By engaging with ClearWater, you agree to collecting and using information as outlined in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, company name, email address, phone number, and any other personal details you provide when you contact us, request a consultation, or engage in services.
- Business Information: Information related to your business, including company size, location, industry, and specific needs regarding water treatment services.
- Usage Data: We collect non-personal data on how you interact with our website, such as IP addresses, browser types, device information, and the pages you visit. This information helps us improve our services and website functionality.
How We Use Your Information
The information we collect is used for the following purposes:
- Providing Services: To deliver water treatment programs, chemical solutions, consultations, and training as requested by the client.
- Communication: To contact you about our services, respond to inquiries, and provide updates, reports, or newsletters. We may send you promotional material about our products and services if you provide your contact information.
- Improving Our Services: To enhance our offerings, improve website functionality, and understand customer preferences.
- Compliance: To ensure that we comply with applicable laws and regulations.
How We Protect Your Information
We are committed to ensuring that your personal and business information is secure. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular system audits. While we strive to protect your information, no method of data transmission over the internet or electronic storage is 100% secure.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:
- Service Providers: We may share information with trusted third-party service providers who help us perform necessary functions such as email communication or data analysis. These providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
- Business Transfers: Your information may be transferred as part of a merger, acquisition, or asset sale. If this occurs, you will be notified via email or a notice on our website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor website activity and collect information about browsing habits. Cookies are small files placed on your device that allow us to remember your preferences, improve user experience, and analyze website traffic.
You can configure your browser to reject cookies, but some parts of our website may not function properly without them.
Your Data Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: If you no longer wish to receive promotional communications from us, you can opt out by following the unsubscribe link in our emails or contacting us directly.
Please contact us at [email protected] to exercise these rights.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for those websites’ content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
ClearWater reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the last update date will be indicated at the top. We encourage you to review this policy for any updates periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
ClearWater Industrial Resources & Specialty Chemicals
Box 1241, Crown Point, Indiana 46308
Email: [email protected]
Phone: (219) 290-5668
By using our website or services, you consent to collecting and using your information as described in this Privacy Policy.
